The primary layer of the smart city is the creation of an over-arching IT strategy. Arup sees this as the integration of procurement, design and operational models of ICT services and infrastructure through to the shape, profile
and staffing of the city government itself.
Achieving the smart vision requires city administrations to adopt a top down, strategic approach where resources are aimed at most or all activities in the city that could bene t from smart systems.
Placing ICT at the heart of city administration and planning could result in a significant reduction in the cost of service delivery. A study by Capgemini on the benefits of adopting a more strategic approach to information management in UK local authorities, put the value at £18 billion per annum.